Privacy policy

What we collect

When you send a booking or enquiry, we collect the details you give us: your name, mobile number, email (optional), vehicle, suburb or postcode, and the package and add-ons you choose. If you contact us by WhatsApp, SMS, phone or email, we also receive your contact details and messages.

When you visit the website, we collect basic, anonymous usage information through Google Analytics: pages viewed, approximate location (city level), device type and model, browser and how you found us. This uses cookies. It doesn't tell us who you are.

How we use it

• To reply to your enquiry, confirm and carry out your booking.
• To contact you about your booking (for example, weather changes).
• To ask for feedback or a review after a job.
• To understand how people use the website and improve it.

We don't sell or rent your personal information, and we don't use it for unrelated marketing.

Services we use

Some trusted providers process information on our behalf: Netlify (website hosting), FormSubmit (delivers booking forms to our email), Google (Analytics, Business Profile, fonts and reviews), Trustindex (shows our Google reviews on the site) and WhatsApp/Meta (if you message us there). Some of these providers may store data outside Australia.

Keeping it safe

We keep booking information only as long as we need it to provide our service and keep basic business records, and we take reasonable steps to protect it.

Your choices

You can ask to see, correct or delete the personal information we hold about you at any time. You can also block or delete cookies in your browser settings.

Contact us

Email [email protected] or call +61 480 622 750.